Digital Signature Terms & Conditions of Sale


We only deal with reputable manufacturers and manufacturer agents who provide high quality products and who take care of our customers. All items sold by Discover Lasers LLC and its subsidiaries:, and carry full factory warranties. Any product received damaged or defective will be promptly replaced or repaired at no cost to the customer. After the first 30 days the manufacturer warranty is in full effect and if any product service or repair is needed, the manufacturer warranty will come into play and take care of the customer.

We carry products from many suppliers who have their own warranty/refund policy that Discover Lasers LLC must comply with. If you are unsure of the warranty/refund policy of a product you wish to purchase, we encourage you to contact us. Please call 1-888-824-7558 or Contact Us Via Email

Welcome to Discover Lasers LLC a Cold Laser Supplies Warehouse, Class 4 Lasers Authorized Distributor & Online Store Since 2003.

We are authorized laser manufacturer distributors who stock dozens of therapeutic laser products and supplies from top manufacturers in the US and Worldwide.
For Sales and Support with Cold Lasers please call toll free 888-824-7558 or visit our websites for more info. We are dedicated to your success.
For Sales and Support with CLASS 4 LASERS please call toll free 800-575-7963 to speak with laser specialist, Mr Kalon Prensky.

Discover Lasers LLC
1215 S Kihei Rd
Ste O#804
Kihei, HI 96753

Toll Free Phone 1-888-824-7558
Local Phone 1-808-572-2995 

Discover Lasers LLC offers free shipping in the US on all purchases over $300, except for extra heavy products at our discretion. Shipping time depends upon product(s) ordered. Most items are in stock and will be shipped via Insured USPS, UPS or Fedex with signature required, for your protection. You can expect arrival with our free shipping program within one week. If an item is wanted sooner, overnight and next day options are sometimes available with specific products for a fee. Please ask your sales person. If you are from another country please request a shipping quote as prices vary. Items that are refused or cancelled after the item is shipped and before it arrives at your location will incur a minimum 5% refund fee plus any shipping costs (shipping to and from your location), even if free shipping. These fees will be deducted from your refund.

All items sold by Discover Lasers LLC carry full factory warranties. Any product received damaged or defective will be promptly replaced or repaired at no cost to the customer within the USA and Canada. A money back guarantee is not offered or available for customers outside of the United States due to the complexities of dealing with international borders.

Many items* are available with a 30 day money back guarantee, minus a 15% restocking fee. If for any reason you are not completely satisfied with your order, simply call for a return authorization number and return your purchase in re-salable condition. In order to qualify for the refund, the request must be made within 30 days of placing the order, the item must be in “like new” condition, meaning new condition with no marks, tears, scratches or erasures on the original product, and with all original retail packaging, literature, manuals, cases, glasses, CD’s, DVD’s and warranties. A customer must contact us within 30 days of ordering the product in order to receive a valid RA# and then put it in the mail within 1 week of receiving the RA#.

Please call for a return authorization number, which must be written on the return label and or on a paper placed inside the parcel, only.
Please include your order number or a copy of your receipt and reason for the return. Please provide Discover Lasers LLC with a tracking number upon shipment via email or phone call. It is highly advised to send the product back via a traceable method such as UPS or Fed Ex or USPS Priority. Discover Lasers LLC is not responsible for lost or damaged items sent back by a customer.

Packages sent without the RA number may be refused. 
We do not accept request for returns of any item more than 30 days after order date. Item must be returned in original resalable condition with no damaged or missing parts, books, manuals, or packaging. Please do not send us items that do not meet these conditions.  We do not issue refunds for non-qualifying items and cannot return the items to you. The customer is responsible for return postage on all returns unless defective or damaged. If damaged or defective and the customer wishes to return with no replacement the customer must pay for shipping charges. Customer is responsible for loss or damage during shipping returns. We recommend all return packages be insured. Items that are requested for return more than 30 days after order placed will not be refunded. Items returned within this time frame that are damaged and not in sellable condition will not receive a full refund. Damaged or defective items that you receive damaged due to shipping or that are defective due to factory fault will be promptly exchanged. Please note that if you wish to exchange items that are not defective or damaged, a processing fee or shipping fee may apply.

Only items that are in “like new” resalable condition may be returned. Simply wrap the package securely in its original packaging, making sure to include all manuals and accessories. For your protection, we highly recommend that you adequately insure the item you are returning. Please call to get a return authorization number (RA#), include a note indicating the reason for your return and include the packing slip or receipt with your return. Please ship it back via UPS or USPS Priority Insured Mail with a tracking number so that you have proof of delivery. Please include a copy of your invoice or packing slip and if you do not have your packing slip or invoice, please indicate the reason for your return on a separate piece of paper including your name and contact info and send the package to the following address:

Ship Returns via UPS or USPS Priority or Express Mail:
Returns RA#_____ Discover Lasers LLC

Discover Lasers LLC
1215 S Kihei Rd
Ste O#804
Kihei, HI 96753

All returns must include RA Number, a copy of your receipt and the reason for the return. Packages sent without Return Authorization Number may be refused. We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 30 business days of receipt of your item.
*A 15% restocking fee applies for items authorized for return within 30 days of order, with RA#, to the following products: AVANT LZ30 Laser Products, TerraQuant Solo, TerraQuant Pro and TerraQuant Elite (except for the TerraQuant (TQ) MRM Medical carts and armatures). Items NOT eligible for return include: The Evolution Fusion Lipo Laser, Laserex 3000 Lasers, GigaLaser, PILOT Laser, Remy Laser, Medray Laser, LZR7, UltraBright Lights, Quasar Products and the TerraQuant/MRM Medical Carts.

With the leasing and/or financing of equipment, an independent third party is involved in the purchase. Discover Lasers LLC is in no way affiliated with any leasing/financing companies and consequently, if you choose to purchase equipment by signing a leasing or financing contract from a separate and independent leasing company, there will be no money back guarantee available on products purchased in that manner.


FOR ORDERS OUTSIDE THE USA & CANADA, we do not accept credit cards, but we do provide bank wire transfer info upon valid order request. All ORDERS shipped to any country outside of the USA, do NOT include any customs charges, duty charges or tax/VAT fees, which your country may charge you prior to handing over your item. To find out what your charges may be you will need to contact your local customs office. Discover Lasers LLC and its subsidiaries are not responsible for these charges. The customer will be responsible for all custom duty &/or tax/VAT charges and any local and federal taxes that may be added to the shipment. Customers who decline to pay any custom duty charges will be automatically charged this rate if Customs bills Discover Lasers LLC.

Orders Outside the USA: Credit cards will not be accepted on all orders originating outside of North America. If free shipping is not available, Discover Lasers LLC will email you the extra shipping price that will be charged to you, for your approval, before we ship your item to you. 

We are restricted from doing business in Nigeria, Singapore and Indonesia. Foreign orders require payment via telegraph or wire transfer prior to shipment of merchandise. Please contact us for a shipping quote. For more information call us Toll Free 1-888-824-7558, or locally at 808-572-2995 or Visit: ColdLaserSupplies or Contact Us Via Email