Digital Signature Terms & Conditions of Sale
We only deal with reputable manufacturers and manufacturer agents who provide high quality products and who take care of our customers. All items sold by Discover Lasers LLC and its subsidiaries: ColdLaserSupplies.com, Quantum-Healing-Lasers.com and Class4Lasers.com carry full factory warranties. Any product received damaged or defective will be promptly replaced or repaired at no cost to the customer. After the first 30 days the manufacturer warranty is in full effect and if any product service or repair is needed, the manufacturer warranty will come into play and take care of the customer.
We carry products from many suppliers who have their own warranty/refund policy that Discover Lasers LLC must comply with. If you are unsure of the warranty/refund policy of a product you wish to purchase, we encourage you to contact us. Please call 1-888-824-7558 or Contact Us Via Email
Welcome to Discover Lasers LLC a Cold Laser Supplies Warehouse, Class 4 Lasers Authorized Distributor & Online Store Since 2003.
We are authorized laser manufacturer distributors who stock dozens of therapeutic laser products and supplies from top manufacturers in the US and Worldwide.
Discover Lasers LLC
Toll Free Phone 1-888-824-7558
RETURNS – REFUND POLICY:
Many items* are available with a 30 day money back guarantee, minus a 15% restocking fee. If for any reason you are not completely satisfied with your order, simply call for a return authorization number and return your purchase in re-salable condition. In order to qualify for the refund, the request must be made within 30 days of placing the order, the item must be in “like new” condition, meaning new condition with no marks, tears, scratches or erasures on the original product, and with all original retail packaging, literature, manuals, cases, glasses, CD’s, DVD’s and warranties. A customer must contact us within 30 days of ordering the product in order to receive a valid RA# and then put it in the mail within 1 week of receiving the RA#.
Please call for a return authorization number, which must be written on the return label and or on a paper placed inside the parcel, only.
Packages sent without the RA number may be refused.
PACKING AND SENDING YOUR RETURN:
Ship Returns via UPS or USPS Priority or Express Mail:
Discover Lasers LLC
All returns must include RA Number, a copy of your receipt and the reason for the return. Packages sent without Return Authorization Number may be refused. We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 30 business days of receipt of your item.
RETURN POLICY WHEN A LEASING/FINANCING COMPANY IS INVOLVED:
FOR ORDERS OUTSIDE THE USA & CANADA, we do not accept credit cards, but we do provide bank wire transfer info upon valid order request. All ORDERS shipped to any country outside of the USA, do NOT include any customs charges, duty charges or tax/VAT fees, which your country may charge you prior to handing over your item. To find out what your charges may be you will need to contact your local customs office. Discover Lasers LLC and its subsidiaries are not responsible for these charges. The customer will be responsible for all custom duty &/or tax/VAT charges and any local and federal taxes that may be added to the shipment. Customers who decline to pay any custom duty charges will be automatically charged this rate if Customs bills Discover Lasers LLC.
Orders Outside the USA: Credit cards will not be accepted on all orders originating outside of North America. If free shipping is not available, Discover Lasers LLC will email you the extra shipping price that will be charged to you, for your approval, before we ship your item to you.
We are restricted from doing business in Nigeria, Singapore and Indonesia. Foreign orders require payment via telegraph or wire transfer prior to shipment of merchandise. Please contact us for a shipping quote. For more information call us Toll Free 1-888-824-7558, or locally at 808-572-2995 or Visit: ColdLaserSupplies or Contact Us Via Email